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REFUNDS

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund.
  • To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.

REFUNDS (if applicable)

  • Once your return is received and inspected, we will send you an email or Call you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • Once your return is received and inspected, we will send you an email or Call you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

EXCHANGES (if applicable)

  • We only replace items if they are defective, damaged or not repairable on-site by our RMA department.
  • All shipping costs are non refundable and customer is responsible for new product shipping cost.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping cost will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.


SHIPPING POLICY

We ship our orders every day. We have developed great relationships with our shipping couriers to ensure we can get your order to your in the quickest method possible.
Once your order has been paid in full & fulfilled by one of agents, we will then update your order & tracking number through our website. You will then receive an updated order email with the tracking number that you can follow. Please allow 3-5 working days for shipping and handling.
All our merchandises are shipped by UVCONN.